Murmur Creative - Portland, Oregon

Mike H.

Murmur Creative is an exceptional organization made up of an extraordinary group of really smart, capable, honest, and good people. For over 30 years I built a successful, global, advanced technology semiconductor materials company. I "retired" in 2014 and started a consumer products company based on technology learned from Apple, Intel and Samsung. Our team created a family of ultra-green, ultra-effective, home cleaning products, but we needed help communicating with consumers. All my past experience had been dealing with semiconductor technology PhDs.
Murmur helped us develop a marketing approach and the graphics to deliver our message honestly and effectively. Murmur helped us find a clear, simple, way to deliver to consumers our somewhat complex message of technology and environmental excellence. Murmur people are patient, smart and they helped teach us without insulting us. The best thing about the murmur team is that they worked with us as partners, looking out for us. They pushed back on us when they thought we were wrong. In almost every case, they were right.
Not only has Murmur helped turn our business into a huge success, but all of us have enjoyed working with them very much. The money we have paid Murmur for services in marketing development, labels & packaging design, website development, and website management has all been well spent. Great ROI. Great fun.
Michael Harvey - Wallowa Valley Cleaning Products

William H.

Our Company was looking to elevate our online presence beyond our original Square Space site to something with a degree of polish, professionalism and sophistication. We chose Murmur not only because of their impressive portfolio which of course accomplished all those goals at an aesthetic level, but also because our observation of the sites they created was they were reliably functional (too many supposedly high-end websites will always have pages or plugins which don't operate correctly). In working with them we discovered not only a team of top shelf designers and programmers who were able to meet and exceed all of our various form, function, style and substance goals, but also a managerial team whose competence, professionalism and experience were apparent from Day 1.

The way in which they quarterbacked the various stages of development made it clear they not only had a wealth of experience in this type of work, but knew from that experience what types of communication problems could occur during the process. Their methodology for asking questions, collecting information, formulating different ideas and giving us a gallery of sample designs to choose from not only helped to streamline our thinking, but spoke to a team of people who knew what problems commonly plagued clients and worked to trouble-shoot those problems BEFORE they occurred.

Murmur helped develop our brand, upgrade our website, realize our vision and perhaps most importantly, increase sales. We would recommend them to anyone seeking to do the same.

Royd C.

When we decided to do a website revamp and branding, we started searching for agencies with experience working on food branding. Murmur’s portfolio really stood out, it didn’t take long to decide on them as the team we wanted to work with. I was really impressed from the outset…the organization, communication and creativity of the team was fantastic. Our initial meetings were very well organized, and it was really easy to contribute what we needed to regarding the brand story and vision and values. The team at Murmur was very skilled at listening and spinning the elements of our story and ideas into great design ideas and then iterating on those. The website building process was also very smooth and painless. Murmur was also very patient with us…There were a lot of moving parts on our side that sometimes made the process of switching the packaging difficult, but the team at Murmur was always very helpful where changes by them were required.
When we were lucky enough to run into a couple of team members recently and meet for the first time in person, we also got some great recommendations for places to visit in Portland!

Sara D.

Big fan of Murmur Creative!! They work together collectively as an incredibly talented and supportive team!! I had Murmur develop my website years ago and it is STILL very relevant and contemporary. I get comments daily on how my site won my clients over. The Murmur team is always willing to help support me whenever I have questions. I will always go back to Murmur and highly recommend you do the same!!

Dominic V.

DO NOT USE MURMUR FOR WEBSITE WORK!!! We spent 6 figures on a website which does not function properly. Throughout the process, we consistently voiced our concerns and they would talk around us. They demanded we pay them in full to fix our site, which we did, and they still haven't fixed it. Now they are asking to be paid hourly for fixing the problems they created. They were clearly not prepared for our project but were extremely prepared to accept money from us. We are now consulting with other website coders and have been told several times our site could have been built for around 10K (and actually be working properly). Frustrating to say the least. Now Murmur hasn't responded to our last few emails.

If you want to be called names and have an agency make up a story about another agency, murmur is the company for you. Just never ask for revisions or for a properly functioning website. Why would I lie about our experience

Elephants D.

Murmur has been Elephants' website partner for more than five years. They have the design chops, technical knowledge, and experience to construct a visually attractive and seamlessly operating site. However, they don't just stop there—they offer a strong strategic framework that directs the project. We value the effort they put into understanding our company and our customers. Also, they are smart, funny, and caring people which makes collaborating with them a pleasure.

Jenna B.

There's a big difference between meandering through what your company is all about and being able to clearly articulate your brand and what you do. Murmur helped us with the latter. Through brand strategy, we gained such a clear view of who we are, as well as this sense of legitimacy as a smaller company. We also did a logo redesign and packaging design which just amplified that feeling. Murmur captured who we are so perfectly and translated that into beautiful design and copy. Such a talented, kind group of folks.

Patricia H.

Murmur Creative offers a positive partnership designed to support their clients’ growth. Murmur’s goal is to get to know their clients and what their business needs are so that they can make meaningful recommendations. Mary Nichols, Executive Director of Client Services, is incredibly knowledgeable and professional, as well as friendly and genuine. She exudes enthusiasm for her work and cares deeply about helping her clients grow their business.