Ripen - Princeton, New Jersey

Address: 21 Roszel Rd #100, Princeton, NJ 08540.
Phone: 95208820.
Website: ripen.com
Specialties: Marketing agency, E-commerce service, Graphic designer, Internet marketing service, Website designer.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 6 reviews on Google My Business.
Average opinion: 3.7/5.

📌 Location of Ripen

Ripen 21 Roszel Rd #100, Princeton, NJ 08540

☎️95208820

⏰ Open Hours of Ripen

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

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Ripen - Marketing Agency and Website Designer

Ripen is a top-tier marketing agency and website designer located at 21 Roszel Rd #100, Princeton, NJ 08540. With a phone number of 95208820 and a website at ripen.com, Ripen has made a name for itself in the industry.

About Ripen

Ripen specializes in a variety of services including marketing agency, e-commerce service, graphic designer, internet marketing service, and website designer. They pride themselves on their ability to create effective marketing strategies and stunning websites that help businesses grow.

Location and Accessibility

The Ripen office is located at a convenient address in Princeton, NJ. They offer a wheelchair accessible entrance and parking lot, making it easy for everyone to access their services.

Reviews and Opinions

Ripen has received 6 reviews on Google My Business with an average rating of 3.7/5. Many customers appreciate their creative designs and strategic approaches to marketing. However, some have noted that communication could be improved.

Key Features and Specialties

Marketing Agency: Ripen offers comprehensive marketing solutions to help businesses reach their target audience effectively.
E-commerce Service: They assist businesses in developing and optimizing their online stores for maximum sales potential.
Graphic Designer: With a team of skilled graphic designers, Ripen creates visually appealing and effective marketing materials.
Internet Marketing Service: Ripen helps businesses increase their online visibility and drive more traffic to their websites.
Website Designer: They design and develop custom websites that are not only visually stunning but also user-friendly and SEO-friendly.

Other Points of Interest

Wheelchair accessible entrance
Wheelchair accessible parking lot

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"quality_score": "8",
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👍 Reviews of Ripen

Rainie T.

1/5

Update 9/2:
Their COO reached out and explained that my experience was a one-off incident. The unresponsive account manager is not longer with their firm. Although I'm not working with them at this point, you may have a different experience.

Original post:

I reached out to a number of eCommerce agencies in Chicago and New York/New Jersey area, in an effort to hire someone to build my new eCommerce brand. Unfortunately Ripen is the only one that gave me such a bad experience even before we start talking. Perhaps their business is doing so well that they do not care to even hear about new business opportunity.

Here is a timeline of what happened, so you can decide for yourself if you want to work with a team that deals with their (potential) customers so negligently:

8/10 - I sent an inquiry and an account manager reached out to me suggesting a meeting. Instead of suggesting specific time, he asks me to go on Pipedrive to book time with him. Well, Pipedrive requires a login. You can sign up for a free trial and get follow-up sales calls from Pipedrive (which is what I did). All those effort to just "see his availability".

8/10 later - Since Pipedrive didn't work out for me, I sent an email asking what time works for him to meet. No response.

8/11 - Followed up with an email asking if he can chat in the morning. No response.

In the meanwhile: tried to call the number they listed on website. No pick up.

8/11 - Giving them the benefit of doubt, I tried to work Pipedrive again.Turns out that if I access via mobile instead of desktop, I can see his availability without needing to login. I booked 1:30-2:00 pm which shows available on his calendar

8/11 later - meeting was re-scheduled to 8/12. Fine, maybe it was too short of a notice.

8/12 - Seven minutes before the meeting, it is rescheduled again to 8/13 without explanation.

At this point, all communication has been automated reschedule notice. No apology, no personal response, no explanation.

If you are a business owner and this kind of culture and attitude is what you look for in your agency partner, Ripen is an excellent choice for you. Otherwise there are plenty of other professional agencies in the market.

Ryan C.

5/5

Top-notch facility offering nothing but the best ecommerce solutions! Highly recommended!

P G.

1/5

Jason H.

5/5

Brandon B.

5/5

Sarah W.

5/5