Dothan Eagle - Dothan, Alabama

Introduction to the Dothan Eagle

For individuals and businesses seeking reliable local news and impactful advertising solutions in the Dothan, Alabama area, the Dothan Eagle stands as a prominent and established institution. This respected organization operates as both a newspaper publisher and a sophisticated advertising agency, offering a unique blend of journalistic integrity and marketing expertise. The Dothan Eagle has served the community for decades, consistently delivering comprehensive coverage of local events, politics, and business developments, while simultaneously providing tailored advertising services to a diverse range of clients.

The company’s commitment extends beyond simply disseminating information; it’s dedicated to fostering a thriving community through informed dialogue and strategic promotional campaigns. They strive to be a central hub for news and business within the region.

Location and Contact Information

The Dothan Eagle’s primary location is situated at 2999 Ross Clark Cir Suite 300, Dothan, AL 36301, United States. For immediate inquiries or to schedule an appointment, prospective clients or visitors can reach them by telephone at Phone: 3347923141. Their official website, dothaneagle.com, provides a wealth of information, including current news articles, advertising rates, and contact details.

Specialties and Services

The Dothan Eagle’s core competencies are multifaceted. As a newspaper publisher, they produce and distribute a daily newspaper covering a broad spectrum of topics relevant to the local community. Furthermore, they function as an advertising agency, assisting businesses in developing and implementing effective marketing strategies. Their advertising service offerings encompass print advertising, digital advertising, and promotional materials. Here’s a breakdown of their key services:

• Newspaper Advertising: Placement within the daily newspaper offers significant visibility to local businesses and organizations.
• Digital Advertising: The Dothan Eagle’s online platform provides opportunities for targeted advertising campaigns.
• Print Design & Production: They offer design and printing services for brochures, flyers, and other marketing collateral.
• Media Planning & Buying: Experienced professionals assist clients in developing and executing comprehensive media plans.

Points of Interest and Accessibility

The Dothan Eagle prioritizes accessibility for all visitors. They offer online appointments for consultations and service requests, streamlining the process for clients. On-site services are available for print production and design. For individuals with mobility challenges, the facility is equipped with a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring a comfortable and inclusive environment. Appointment required for certain services, reflecting a commitment to personalized attention and efficient service delivery.

Customer Feedback and Reputation

The Dothan Eagle’s reputation is reflected in its Google My Business reviews. Currently, the company boasts 23 reviews on Google My Business, offering a valuable insight into customer experiences. The average opinion is 3.3 out of 5 stars. While there’s room for improvement, these reviews highlight both positive aspects of their service and areas where they can continue to enhance their offerings. Customers often commend the local news coverage and the responsiveness of the advertising team. However, some feedback suggests that response times for certain inquiries could be improved.

In conclusion, the Dothan Eagle remains a vital component of the Dothan community, providing essential local news and valuable advertising opportunities. The company’s dedication to accessibility, combined with its established reputation, makes it a reliable and respected partner for both residents and businesses alike. Their continued success hinges on their ability to adapt to evolving media landscapes and to maintain a focus on delivering high-quality, relevant information and services.

👍 Reviews of Dothan Eagle

Nathan H.

1/5

Be careful about subscribing and then cancelling a subscription. They seem to resist cancellation in different ways.

I moved to another state, and then called to cancel my subscription. I was told by their customer service that my subscription had been cancelled. A month later, I got a bill in the mail saying they had the right to continue to charge, and that I needed to pay $50.06. I called customer service again to cancel, and they said they had no record of my earlier cancellation and that they would cancel effective the next billing date. Since there was no record of my earlier call (except in my verizon phone records) I would have to pay a charge of $9.06 for papers they delivered to my former address.
Supposedly you can cancel your subscription on-line. I tried that several times, but the website kept switching to the cover splash page whenever I tried to select the cancel subscription offer.

I have interacted with various people at the Eufaula Tribune and Dothan Eagle over the years I lived in Eufaula, and always found them to be credible professional journalists, and while $9.06 is better than $50.06, their customer service leaves something to be desired.

Dothan E. S.

1/5

Absolutely the worst paper ever. Have paid for $400-$600 in classifieds every month for over 8 years. No one in classifieds knows how to do their job. Systems are archaic. Do not spend one dime with this organization as it will be a total loss for you. They should be hit with fraud for the services they are selling without actually keeping up with them. And good luck talking to a human in any department.

Tabby A.

1/5

My newspaper hasn't arrived on time for a few months now. I have left multiple complaints about this and still my paper (that I pay for!) Is still late. Getting a hold of customer service is next to impossible and whenever I do manage to get through, they are rude and borderline incompetent. I echo the sentiment the other reviewer said I wish we had more (better) options!

Cecelia D.

2/5

We have a delivery problem that is on going. Getting in touch with anyone at the paper is impossible. My husband held the phone for over two hours without talking to anyone. In the past week and a half we have not gotten a paper 3 times. Hardly a week goes by that we get a paper every day . Too bad we have so few options when it comes to news papers.

Michelle D.

3/5

I went in for an interview and the building is so outdated. The reception area is unwelcoming and desperately needs to be renovated and redecorated. It was not a great first impression of the Dothan Eagle. The staff was kind. But the offices could use some investing in.

Shon T.

1/5

Too slow

Kristie M.

1/5

Poor staffing nasty attitude from staff

TAPPS D. (.

5/5

Great customer service