AAA Cumberland - Cumberland, Rhode Island

AAA Cumberland: Comprehensive Guide to Services, Location, and Customer Experiences

Main Services

• Insurance Agency: Offers automobile, life, home, and business insurance, along with additional coverage options such as roadside assistance, pet insurance, and rental reimbursement.
• Driving School: Provides driver training programs for teens and adults, including classroom and behind-the-wheel instruction, as well as defensive driving and mature driver courses.
• Travel Agency: Assists with travel planning, including vacations, cruises, and group travel, while offering exclusive member discounts and perks.
• AAA Community Activities: Hosts various events and programs for members, such as educational workshops, cultural experiences, and recreational activities.
• AAA Discounts & Rewards: Offers members access to exclusive savings on entertainment, dining, shopping, and services, both locally and nationally.
• AAA Financial Services: Provides banking services, including auto loans, mortgages, and credit cards, as well as financial planning and retirement services.
• AAA Travel Money: Allows members to purchase foreign currency at competitive exchange rates and offers travel-related services like international driving permits and passport photos.
• AAA Visa Credit Card: Provides members with a credit card that offers cashback rewards, travel discounts, and other benefits.
• American Express Gift Cards: Allows members to purchase gift cards for various retailers and restaurants.
• DMV Services: Offers assistance with DMV-related tasks, such as license and registration renewals, and provides access to DMV forms and information.
• E-ZPass: Sells E-ZPass transponders for toll payment and offers related services like account management and toll calculator.
• Free Notary - No appointment required: Provides notary services on-site, subject to staff availability.
• Hertz Car Rental Discount: Offers members exclusive discounts on Hertz car rentals.

Location and Access

AAA Cumberland is located at 2000 Mendon Rd, near the intersection with Route 114 in Cumberland, Rhode Island. The branch is situated in the heart of the Blackstone Valley, minutes away from local attractions like the Blackstone River Bikeway and the historic village of Woonsocket. The location is convenient for residents of nearby towns such as Woonsocket, North Smithfield, and Lincoln.

The branch is easily accessible by car, with ample parking available on-site. Public transportation is also an option, as the branch is located near several Rhode Island Public Transit Authority (RIPTA) bus stops, including the Mendon Road and Broad Street intersection and the nearby Woonsocket Senior Center stop.

Featured Characteristics

• On-site Services: The branch offers a variety of on-site services, including insurance agency, driving school, and travel agency, allowing customers to access multiple services in one location.
• Wheelchair-accessible Car Park: The branch provides dedicated parking spaces for customers with disabilities, ensuring easy access to the facility.
• Wheelchair-accessible Entrance: The branch is designed with a wheelchair-accessible entrance, making it easier for customers with mobility impairments to enter the building.
• Appointment Required: While some services may be available on a walk-in basis, the branch encourages customers to make appointments for a more efficient and personalized experience.

Practical Information

• Address: 2000 Mendon Rd, Cumberland, RI 02864, United States
• Phone: 401-333-9500
• Website: branches.northeast.aaa.com
• Hours: Monday-Friday: 9:00 AM - 5:00 PM, Saturday: 9:00 AM - 12:00 PM (Closed on Sundays and major holidays)
• Google My Business: Google My Business listing with 163 reviews, an average rating of 4.5/5.

Positive Aspects from Customer Reviews

• Exceptional Customer Service: Several customers praised the friendly and helpful staff, with one reviewer, Jeff Smith, specifically mentioning the positive experience they had with their license renewal on January 9, 2025.
• Convenient Location: Customers appreciated the branch's location, with easy access by car and nearby public transportation options.
• Variety of Services: Many customers highlighted the convenience of having multiple services available under one roof, allowing them to complete various tasks in a single visit.
• AAA Member Benefits: Several customers mentioned the exclusive discounts and perks they received as AAA members, including savings on travel, entertainment, and insurance products.

👍 Reviews of AAA Cumberland

Robert A.

5/5

It was great to take advantage of their services. Employees were fantastic to deal with.
Thank you
Robert Avery

Jeff S.

5/5

Just wanted to acknowledge the folks there today,1/09/25, for a nice , helpful, experience with my license renewal. Thank you very much. Jeff Smith, Pawtucket...

Saylehm S.

2/5

Insurance with them is ridiculous!! They dont have an app and was never notified that my spike went from 245$ to 548$ for 2 tickets in 2.5 years. I figured it went up... but DOUBLE!! For a 25$ parking ticket and for "not yielding correctly" the insurance ladies were okay weren't really helpful other than telling me I should cancel... went back to progressive and now paying 238 a month.

Demitri B.

3/5

Amanda straightened out an issue about my membership that a prior representative messed up on.Three star rating because some of her coworkers can be morons!!

Esther P.

4/5

I find this establishment lovely & helpful & friendly. We've used their service for mundane license renewals to exotic sending child to Singapore for study abroad! Everything has been great. Wish they had a bike rack.
Update Feb 2024 - You now need an appointment for DMV services.

Ron R.

5/5

I went in to transfer my insurance to a new vehicle. The agent was pleasant and very efficient. When I told I had an appointment the next day at the DMV but it was a hour drive, she told me a way to get an appointment in Warwick. I went to my car, did what she had suggested and sure enough I had appointment in Warwick that day. I'm grateful that I am a member of AAA

Jon L.

5/5

Went to AAA in Cumberland to renew my driver's license. The staff here was so incredibly nice and helpful. They were on time for my appointment and so quick and so pleasant to deal with. I can say nothing but nice things about the personnel here. Other AAA locations are very good but this one was great. They made you feel so comfortable and welcome. I live in West Greenwich but would make the drive to Cumberland just to deal with these people. Top notch!!

Carol Z.

5/5

I was very pleased with the level of customer service at this location. Needing to renew my passport, I stopped in for a photo. I was greeted courteously and promptly. Once my photo was taken, the staff member was kind enough to give to me the passport renewal application. He also shared the fact that AAA does not charge a fee for Euros as long as a minimum amount is met. I returned to this same branch to renew my license. The process of the eye test, new photo and payment took less than 10 minutes.

Robert A.

5/5

It was great to take advantage of their services. Employees were fantastic to deal with.
Thank you
Robert Avery

Jeff S.

5/5

Just wanted to acknowledge the folks there today,1/09/25, for a nice , helpful, experience with my license renewal. Thank you very much. Jeff Smith, Pawtucket...

Saylehm S.

2/5

Insurance with them is ridiculous!! They dont have an app and was never notified that my spike went from 245$ to 548$ for 2 tickets in 2.5 years. I figured it went up... but DOUBLE!! For a 25$ parking ticket and for "not yielding correctly" the insurance ladies were okay weren't really helpful other than telling me I should cancel... went back to progressive and now paying 238 a month.

Esther P.

4/5

I find this establishment lovely & helpful & friendly. We've used their service for mundane license renewals to exotic sending child to Singapore for study abroad! Everything has been great. Wish they had a bike rack.
Update Feb 2024 - You now need an appointment for DMV services.

Ron R.

5/5

I went in to transfer my insurance to a new vehicle. The agent was pleasant and very efficient. When I told I had an appointment the next day at the DMV but it was a hour drive, she told me a way to get an appointment in Warwick. I went to my car, did what she had suggested and sure enough I had appointment in Warwick that day. I'm grateful that I am a member of AAA