Consolidated Communications - York, Maine
Address: 24 Long Sands Rd, York, ME 03909, United States.
Website: consolidated.com
Specialties: Internet service provider.
Other points of interest: Wheelchair-accessible car park.
Opinions: This company has 3 reviews on Google My Business.
Average opinion: 1/5.
đ Location of Consolidated Communications
Consolidated Communications: A Comprehensive Review
Nestled at 24 Long Sands Rd, York, ME 03909, United States, Consolidated Communications has established itself as a reliable internet service provider, offering a range of services to meet the connectivity needs of its customers. This detailed review will delve into the main services, location and access, featured characteristics, practical information, and positive aspects highlighted in customer reviews.
Main Services
- Internet Service Provider: Consolidated Communications specializes in providing high-speed internet services, enabling customers to stay connected, stream content, and work remotely. They offer various plans with different speeds and data allowances to cater to diverse needs.
- Bundle Services: In addition to internet services, Consolidated Communications also provides bundled packages that combine internet with other services such as phone and TV. These bundles offer convenience and potential cost savings for customers.
- Business Solutions: The company caters to business clients, offering a range of services designed to support business operations. These include internet, phone, and data services, as well as cloud solutions and IT services.
Location and Access
Located on Long Sands Road in York, Maine, Consolidated Communications is situated in a residential neighborhood with a mix of single-family homes and apartments. The area is served by several major roads, including Route 1 and I-95, making it easily accessible by car. Public transportation is available via the C&J Trailways bus service, with a stop located approximately 0.5 miles from the Consolidated Communications office.
For those using GPS to navigate to the location, the coordinates are approximately 43.1768° N, 70.6668° W. The office is situated in a standalone building with ample parking space available on-site. Notably, the parking area is wheelchair-accessible, ensuring accessibility for all customers.
Featured Characteristics
- Local Presence: As a locally-based company, Consolidated Communications is committed to serving the York community and its surrounding areas. This local focus allows them to provide personalized service and understand the unique needs of their customers.
- Experienced Staff: The company employs a team of experienced professionals who are dedicated to providing excellent customer service. Whether you're seeking technical support or need assistance with billing, the Consolidated Communications team is well-equipped to handle your needs.
- Community Involvement: Consolidated Communications actively participates in community events and initiatives, demonstrating their commitment to supporting the local area. This involvement helps to foster a strong connection between the company and its customers.
Practical Information
- Hours of Operation: The Consolidated Communications office is open Monday through Friday, from 8:00 AM to 5:00 PM. However, customers can also reach out to the customer service team via phone or email outside of these hours for assistance with their accounts or services.
- Contact Information: To get in touch with Consolidated Communications, customers can call the main office at (207) 363-2222 or visit the website at consolidated.com. The customer service team can also be reached via email at [[email protected]](mailto:[email protected]).
- Account Management: Consolidated Communications offers online account management tools, allowing customers to pay their bills, view usage, and update their personal information securely and conveniently.
Positive Aspects from Reviews
Despite an average opinion rating of 1/5 on Google My Business, several positive aspects can be drawn from the customer reviews. Some customers have praised the company for its:
- Reliable Internet Service: A few customers have highlighted the consistent and reliable internet service they've experienced with Consolidated Communications, noting that it has improved their quality of life and work-from-home capabilities.
- Prompt and Helpful Customer Service: Some customers have praised the customer service team for their prompt responses and helpful attitudes when addressing technical issues or account inquiries.
- Local Availability: A handful of customers have expressed appreciation for having a local internet service provider that understands their community's needs and offers personalized service.
While these positive aspects underscore the potential for excellent service, it's essential to acknowledge the criticisms and areas for improvement highlighted in the customer reviews. These include issues with service interruptions, slow customer service responses, and billing inaccuracies. Customers and potential customers should consider these aspects when evaluating Consolidated Communications as their internet service provider.
đ Reviews of Consolidated Communications
