Consumer Fusion - Carlsbad, California

Nicole B.

Kim and the Consumer Fusion team have been an incredible asset in helping my franchisees manage and improve their online reputation. Their expertise in review management and removal of unfair or false reviews has made a real difference for our locations. They’re always responsive, professional, and proactive in providing solutions that protect and enhance our brand. I highly recommend Consumer Fusion to any business looking to strengthen its online presence!

Heidi H.

Consumer Fusion has been a excellent partner for 1st Credentialing in removing reviews (5! to date). Linette is the best! So helpful and understanding but also proactive. I appreciate her leadership on our account and her expertise in guiding us through the process. It has been a great experience.

cynthia

Consumer Fusion has an excellent customer service. They are dedicated to helping clients see result and a positive online presence. I am sure everyone there is great but I strongly recommend Linette, she is absolutely the best, she has strong work ethic, dedicated to seeing result and you don't have to remind her. Consumer Fusion has gone above and beyond in answering all of our questions and also deleting negative pages or reviews on behalf of our company, we are grateful and extremely happy with Confusion. Linette is our account manager and her professionalism and hard-work allows us to focus on running the business and not worried about our online presence or whatever might come up in the future. I strongly recommend Consumer Fusion for every business looking to hire a reputable reputation management company.

Eric R.

I manage the brand of a large law firm in Chicago. We work for plaintiffs injured in accidents and are one of the largest filers of personal injury and workers' compensation cases in the state. We receive hundreds of calls every day and try to help as many people as possible. But we don't sign everyone up and that can be upsetting to some people who take out their frustration on us by posting negative and sometimes nasty, personal, one-star-reviews. It's important to have a partner you can rely on to monitor reviews and is available to manage your online reputation. PI law marketing in the third largest city in the country is a fierce game of inches. Reputation is everything. Ankin Law has partnered with Consumer Fusion for years. We’ve been extremely happy with the results. I review our dashboard daily. Fortunately, our reviews are typically positive but if we do get dinged by an unhappy client, we accept it and work hard to address their concerns and learn from our mistakes. But if an angry person, who is not a client, attacks us I feel confident I can email or pick up the phone and speak to Linette Sandoval and she will be my advocate to contest reviews that are not client-based, hateful, or inappropriate. Again, it's important to have a partner you can rely on to help manage your online reputation. I would highly recommend Linette and Consumer Fusion.

Eric Revels, Director of Marketing at Ankin Law

Amanda M.

Consumer Fusion is the best reputation management company for any kind of business. Kim is a fantastic account manager/brand manager that gives quick response times, actionable solutions, and tremendous customer service. This brand cares for their clients better than any other company we have seen before. We appreciate all that they do for us. Thank you for helping our businesses!

Prue L.

Can’t say enough positive things about working with Consumer Fusion and their support and hand holding of our franchisees. They jump on our team calls, do 1:1 trainings with franchisees and are extremely responsive. Probably even more important is their stellar job at reputation management and removing negative reviews!
This is the second company I’ve worked with them and I plan to bring them with me wherever I go!

Thais S.

Working with Cassandra Webster for online reputation management is a game -changer for roofing contractors. Her expertise in handling reviews, building credibility, and improving their online presence makes a huge impact. If you're in the roofing industry and want to strengthen your reputation, I highly recommend reaching out to her.

Carli S.

Consumer Fusion is absolutely outstanding! Brynn and her team are experts when it comes to navigating the complexities of online reputation management. I was struggling with an unfair review that I couldn’t resolve on my own, but their knowledge and professionalism made all the difference. Brynn explained the process clearly, and her team worked quickly and efficiently to resolve the issue.

What truly sets Consumer Fusion apart is their care and commitment to their clients. They make what could be a stressful and overwhelming process feel easy and manageable. Thanks to their incredible expertise, my business’s online presence is back on track. I couldn’t be happier with the results and would highly recommend Consumer Fusion to anyone looking to protect or enhance their online reputation. They’re the best in the business!