HUB International - Fairbanks, Alaska

HUB International: Your Trusted Insurance Partner in Fairbanks

For individuals and businesses in Fairbanks, Alaska, and the surrounding region, HUB International presents a reliable and experienced insurance agency and insurance broker. Located at 3637 Airport Way #103, Fairbanks, AK 99709, United States, and reachable by phone at 9074518850, HUB International offers a comprehensive suite of insurance solutions tailored to meet diverse needs. The company’s website, hubinternational.com, provides further details about their services and team.

About HUB International

HUB International is a leading global insurance broker and consultant. With a strong commitment to client success, they specialize in providing a wide range of insurance products and services. They distinguish themselves through their local expertise combined with the resources of a national network. HUB International’s Fairbanks office specifically focuses on serving the unique insurance requirements of businesses and residents within Alaska. They pride themselves on building long-term relationships based on trust and understanding.

Location and Accessibility

The Fairbanks office is strategically situated at 3637 Airport Way #103, a convenient location for accessing various businesses and services. Notably, the facility offers a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ensuring accessibility for all clients and visitors. This accessibility feature is a significant advantage for individuals with mobility challenges, fostering a welcoming environment.

Services Offered

HUB International’s services extend beyond simply selling insurance policies. They offer a consultative approach, meticulously analyzing client risks and recommending customized solutions. Here’s a breakdown of their key offerings:

• Commercial Insurance: Covering a broad spectrum of business risks, including property, liability, workers’ compensation, and business interruption.
• Personal Insurance: Providing protection for individuals and families, encompassing auto, home, life, health, and umbrella policies.
• Risk Management Services: Assessing and mitigating potential risks through comprehensive risk analysis, loss control programs, and safety training.
• Employee Benefits: Designing and administering comprehensive employee benefits packages, including health insurance, retirement plans, and voluntary benefits.
• Specialty Programs: Offering niche insurance solutions for specific industries and risks, such as marine insurance, aviation insurance, and professional liability coverage.

Client Feedback and Reputation

Currently, the HUB International – Fairbanks office has 8 reviews on Google My Business, with an average rating of 2.3/5. While the current average reflects areas for improvement, the number of reviews indicates a level of client engagement. It’s important for prospective clients to consider these reviews alongside the company’s expertise and service offerings. Further investigation into individual reviews can provide valuable insights into specific client experiences.

Key Features and Benefits

Here’s a summary of what sets HUB International apart:

Contact Information Summary:

• Address: 3637 Airport Way #103, Fairbanks, AK 99709, United States
• Phone: 9074518850
• Website: hubinternational.com

In conclusion, HUB International’s Fairbanks office represents a valuable resource for individuals and businesses seeking reliable and comprehensive insurance solutions. While current client feedback merits attention, the company’s location, accessibility, and dedicated team provide a solid foundation for building a successful partnership.

👍 Reviews of HUB International

Michael V.

1/5

Covid is over but still have business hours listed on door BUT "By Appointment Only" listed under sign. Took 3 weeks to get a call back to file a homeowner claim, but then sent me to underwriter to file claim. What do these people do, and when are they available?

Terry W.

1/5

I had my Businesses bonding and insurance through this company. For the past 2 weeks I have been unable to get assistance from my agent Shelly in the commercial insurance department. They have cost me thousands of dollars because I couldn’t get my insurance set back up for the summer season. I called State Farm and they have been amazing. My personal auto policy expires June 8th and I will be canceling that with HUB as well. I have left messages with the receptionist as well as MANY messages directly to Shelly’s voice mail stating the urgency of my issue and have gotten no response. I will never do business with HUB in the future and have never felt so insulted by there lack of professionalism. This company lost a customer that has been faithful long before they Bought our Progressive. Such an insult, HUB should be ashamed of their employees. I wish I could give them negative stars.

Gary W.

2/5

The jury is out, still waiting on a reply to a request concerning my commercial policy. Considering changing agency. No fault of the representative I spoke with she was polite and informative. I've been with them over 10 years, I miss John kolher, things were different before HUB took over his customers. And then there was Covid, no interaction on a personal level.

trillibytes

1/5

It is very hard to get anyone on the phone and if you do, they don't know what the other hand is doing. Also, they don't except cash or credit cards for payments. They need competition or someone else to start a company in Fairbanks that will care about the customer experience.

Josiah F.

1/5

Dysfunctional business, poor customer service. Came here looking to get liability insurance for my company, tried calling multiple times and going to the office in person once, was put on ten minute holds and finally just told someone would call me back later every time I called, and when I went there in person they just took my name and number and said someone would call me. Have never heard back any of these times.
Taking my business elsewhere

Jade M.

2/5

Denis V.

5/5

Petru C.

5/5