Lion & Rose Pub - San Antonio, Texas

Carina R.

I was excited to have a new food option out in Leon Springs. Wow, what a disappointment. The calamari was like eating rubber bands. We had them take it away because it was inedible. The manager (not GM) tired to tell us it looked fine. We said try it. When we got the bill the calamari we returned and could not eat was on there. The bartender got the manager. She came up to us and told us she was going to take 50% off. What?!? I said then remake it and I’ll take it to go. After realizing I already waited way too long for my original order, I decided to go without the food. This place is over priced, the portions are tiny, and the food is gross. Also, the manager has terrible customer service skills. Even the bartender told us he didn’t understand why she took half off our appetizer. $17.95 for bad calamari. Check out the photos of this menu. I wish we took a photo of the calamari before we returned it, but I did not. They charge $5.95 for table bread. Go to Texas Roadhouse next door and get bread for free. $7.95 for a side. And the side are small. These prices and portions are a joke. 2 people ate. We had 3 beers, (noticed when we got home we were charged for 4 beers), 1 chicken plate, and 1 bowl of soup (oh and half an appetizer) and spent $98 (and still tipped). Don’t waste your time.

I think I’ll go back tomorrow since their phone number doesn’t work. How dare they take off half of my appetizer and then charge me for one extra beer that we didn’t have. This place is SHADY.

Jenny B.

I am very surprised at such a missed opportunity. This restaurant and bar could have been a wonderful addition to the area. A upscale, comfortable and trendy bar/ late night scene is lacking. There are several sports bars and casual places nearby but nothing quite like what an English Pub could bring to the scene. This restaurant is a total miss for me and I will not be back unless serious changes are made to the interior. The biggest problem for me was the cheap and uncomfortable chairs they chose both at the tables and at the bar. These are the lowest of the low-end cheap chairs anyone could ever find. No cushion, wobbly, ugly to look at and of course uncomfortable to sit on and the height is not cohesive with the bar and your legs and feet are at an uncomfortable position because of them. Also the decor and feel is so tacky and low-end but they're charging higher end prices. The bar and ceiling is so incredibly cluttered and unattractive. Everything seems fake and not authentically English. It doesn't look like an English Pub at all. There are no purse hooks underneath the bar to hang your purse. The wait staff are wearing silly, tacky outfits that are also not flattering to look at. The couple of people who seemed like possible managers were not welcoming and also came off as not professional. The bartender didn't know if they had any specialty margaritas. The whole first time experience was off-putting. I can forgive the staff for not knowing their stuff when they just opened but the biggest glaring issues with this restaurant are not service related. A serious misstep in planning or trying to open on the cheap instead of thinking long-term. It's not attractive inside. Look at " The Pub" at the Mercado in Naples, FL to get an idea of what this restaurant should have been trying to capture.

Shawn L.

Whatever you're imagining a British Pub to be, this place will exceed that. The food is so fun and better than you'd expect (English food, right? But this is GOOD)

The service is friendly, attentive, but not pushy. Thye know their menu, they help each other, they care about you from the moment you walk in and they greet you, all the way through getting your check.

Sarah and Ciara behind the bar are dolls!

The place is cuter than I'd have guessed, has several different areas that are accommodating and large, yet somehow intimate and cozy.

They haven't even had the grand opening yet! To be at this level for a soft opening, less than 3 weeks in, speaks very highly. I can't wait to go back!

Christina A.

I’ve been in the restaurant business for 21 years and worked at the original location. So I was so excited to see them building this location cause I’ve been craving the chips and cheese for YEARS! Needless to say I was grossly disappointed with my experience. First of all the building has zero charm, big open spaces with no intimacy like you’d expect from The Lion and the Rose. Where are the booths where you can spend hours having inappropriate quiet conversations with your friends? And the item I specifically came for the chips and Guinness cheese, sad! They are now longer chips style, they’re steak fries. And the cheese comes in such a tiny dish, that I had to ask for more to even have enough to finish the fries. AND TO TOP IT OFF that was $3. So a portion of fries is $8 the cheese is $3 so tell me why it’s listed on the menu for $12?!?! I paid $15 for fries and cheese. I guess I can make sense of a 14oz import beer being $8. I was sooo excited to see Sticky Toffee Pudding on the dessert menu, but it was cloying and not warmed properly.
All in all, they have a lot of work to do IF they what to make a successful restaurant. If not I don’t see it lasting the year.

Ignacio R.

Manager tried fighting my friend on the spot due to wrong tab. I think the service industry is dead. I will tell all my friends and everyone I know to never show up here. Drive another 10 minutes into Boerne or SA and enjoy drinks. Hell, drive to my house and I’ll serve up free beer and liquor.

Sedrick K.

Overall the food was cool. Ordered the Beefeater burger. Dry and a bit salty. Our server was polite. Knowledgeable about the menu items, frequented our table to check on us, however did not just take initiative to just do what she saw needed to be done. The atmosphere was decent until the back patio area was opened. Seeing as how it is 40 degrees outside and this shifted the temperature inside to a bit cooler than I’d prefer. The live music was a bit overwhelming as well.

Whitney M.

Good food, drinks, and service. Priced a little too high in my opinion. Good atmosphere and tvs in the bar. Ask for your military discount if you are a veteran.

Steven S.

I know this is a new place, but we’re still hoping for the old Broadway dark Wood English Tavern type look and feel to it. Very modern, very clean, very nice. Does not feel like a pub. Food was OK, fish is slightly overcooked. Atmosphere was quiet, maybe because it was Monday night. Really, my only complaint was the cost. It was crazy expensive… I had fish and chips, scotch, eggs, and three beers and it was 100 Dollars with included tip. Way too much.