Vagaro Inc - Pleasanton, California

Vagaro Inc.: A Comprehensive Overview

For businesses within the beauty, wellness, and fitness industries, Vagaro Inc. presents a compelling solution for streamlining operations and expanding reach. Located at 4430 Rosewood Dr 5th Floor, Pleasanton, CA 94588, United States, with a readily accessible phone number at 9257180971 and a user-friendly website at vagaro.com, Vagaro has established itself as a significant player in the appointment scheduling and marketing landscape. This document provides a detailed examination of the company, highlighting its specialties, key features, and the positive experiences shared by its clientele.

Specialties: Vagaro Inc. operates primarily as a corporate office, offering a sophisticated internet marketing service and functioning as a robust software company. Their core offering revolves around a cloud-based platform designed specifically for service-based businesses. This platform facilitates appointment scheduling, client management, marketing automation, and payment processing—all within a single, integrated system.

Key Features and Functionality:

• Appointment Scheduling: Vagaro’s flagship feature is its intuitive and customizable appointment scheduling system. Businesses can easily set their hours, manage availability, and allow clients to book appointments online or through a mobile app.
• Client Management: The platform provides a centralized hub for managing client information, including contact details, appointment history, and preferences. This fosters stronger client relationships and improves the overall customer experience.
• Marketing Tools: Vagaro offers a suite of marketing tools designed to attract new clients and retain existing ones. These tools include email marketing campaigns, social media integration, and loyalty programs.
• Payment Processing: Integrated payment processing allows businesses to accept online payments securely, reducing administrative overhead and streamlining the billing process.
• Reporting and Analytics: Vagaro provides detailed reports and analytics on key business metrics, such as revenue, client acquisition, and appointment volume. This data-driven insight empowers businesses to make informed decisions and optimize their operations.

Location and Accessibility: The company’s headquarters are situated in Pleasanton, California, a region known for its vibrant business community. Recognizing the importance of inclusivity, Vagaro’s office is designed to be wheelchair-accessible, featuring a wheelchair-accessible car park and wheelchair-accessible entrance. Wheelchair-accessible seating and a wheelchair-accessible toilet are also available, demonstrating a commitment to providing a comfortable and convenient environment for all visitors. The address is 4430 Rosewood Dr 5th Floor, Pleasanton, CA 94588, United States.

Opinions and Reputation: This company has 173 reviews on Google My Business, reflecting a generally positive reception from its users. The average opinion is 4.6/5, indicating a high level of satisfaction with Vagaro’s services. Reviewers consistently praise the platform’s ease of use, effectiveness, and the value it provides to their businesses. Common themes in the reviews include improved appointment scheduling, increased client engagement, and streamlined marketing efforts. Negative feedback, while present, is typically related to specific technical issues or the learning curve associated with a new software system.

Additional Points of Interest: Beyond its accessibility features, Vagaro’s office is likely equipped with modern amenities and resources to support its team. The 5th floor location suggests a professional and collaborative workspace. The company’s commitment to accessibility underscores its dedication to serving a diverse clientele. Its internet marketing service is targeted at helping businesses grow, utilizing digital channels to reach new customers.

Recommended Information for Prospective Users: Individuals and businesses seeking to enhance their appointment scheduling and marketing capabilities should carefully consider Vagaro Inc. The platform’s comprehensive features, combined with its user-friendly interface, make it a valuable asset for businesses in the beauty, wellness, and fitness industries. Before committing to a subscription, it is advisable to explore the website thoroughly, review the pricing plans, and potentially schedule a demo to assess the platform’s suitability for specific needs. Contacting the company directly at 9257180971 can provide valuable insights and address any questions. The website, vagaro.com, offers detailed information about the platform’s features, benefits, and pricing.

Key Takeaways

• Comprehensive Platform: Vagaro offers a holistic solution for managing appointments, clients, and marketing efforts.
• User-Friendly Interface: The platform is designed to be intuitive and easy to use, minimizing the learning curve for new users.
• Marketing Support: Vagaro’s marketing tools empower businesses to attract new clients and retain existing ones.
• Positive Reputation: The company enjoys a strong reputation based on positive customer reviews.

Future Outlook

Vagaro Inc. is poised for continued growth as it adapts to the evolving needs of the beauty, wellness, and fitness industries. Their commitment to innovation and customer satisfaction positions them as a leader in the appointment scheduling and marketing space. Further development of their platform’s features and integration with emerging technologies will undoubtedly enhance its value proposition.

👍 Reviews of Vagaro Inc

Richie A.

5/5

I've been using Vagaro for several months now and it's been a total game changer for running my business. The booking system is super intuitive—my clients love how easy it is to schedule appointments, and I appreciate how streamlined everything feels on the backend.

I also really like the built-in features like reminders, inventory tracking, reports, and marketing tools. It's all in one place, which saves me so much time and keeps me organized.

The customer support has also been great—every time I’ve had a question, I’ve gotten a helpful response quickly.

If you’re a beauty professional or running a service-based business, I highly recommend giving Vagaro a try. It’s helped me elevate the client experience and stay on top of everything behind the scenes!

Girlie C.

5/5

As a new user, I'm really impressed with Vagaro so far! I recently started using it for my spa business, Girlie Spa and Therapeutic Massage, and it's been a smooth experience from the start. Setting up the services, staff, and online booking was simple-even to the platform.
I'm excited to explore more features as I grow my business. So far, Vagaro has made things feel organized, professional, and stress-free.

Dina T.

5/5

I love everything about Vagaro, their booking & payment processing system is amazing! In the past few years they have updated Vagaro to include online processing booking/pmts, reviews, store files, photos, run promotions email, text and most recently their texting option, to be able to text your clients for various things. There's so much more that I can't even remember all to be honest. Their customer support is available and is always helpful with resolving or answering anything you might have. Did I mention they have a lot of videos and how to option too? Definitely 5 Star Review 🙂

exhālō S.

5/5

Great software! Super user friendly for our clients booking online, and they're constantly improving with new features. More employee specific KPI reporting would be helpful.

TRAMMY L.

1/5

Vagaro: overpromised and way under delivery. Their support team is not knowledgeable at all. The sales team was great because they swore on this system and promised so much great things so I decided to switch. Then I’ve been suffering past months, problems one after another. The system is not well built for salons with so many service providers. Every time I call them about anything, no one knows anything haha! For example, I was asking what reports I run or where can I view the total sales of each service provider without deducting discounts from their total. The report sales show the amount after discounts, I called support and he told me at this moment they don’t have such a report or any way to view it. As I continued exploring and navigating here and there, I found a way to see that and I ended up teaching the support team how to view it. Hilarious! On top of that, when you call for support, they will put you on hold for hours.

On top of everything, on 03/01/25 their system went down in the morning and throughout the day which impacted my business BADLY, couldn't log in, and couldn't view any appointments. Called in and was told they did not know when it would be back up. Ended up clients kept coming in and we did not know which service providers had appointments. In the end, customers got so mad at us for waiting hours because of the unorganized schedule. One of my receptionists quit on the spot because she couldn’t take all this stress. I was close to actually close my business for the day because I did not know what else to do. Now is 03/02 and Vagaro posted nothing relating to today’s system down. I’m currently just speechless!

iMagic L. B.

5/5

I use Vagaro for my business and absolutely love the software! The interface is user-friendly, making it easy to navigate. Their customer support is always helpful, responsive, and considerate whenever I need assistance. Highly recommend it for salon owners looking for a reliable booking and management system!

Adrian U.

1/5

This is not the right choice of software for massage therapists. SOAP notes and forms do not auto-save. User timeout will log you out before your appointment wraps up -- goodbye, chart in progress. It is impossible to review a client's intake form while simultaneously editing their chart. Try to steer away -- goodbye chart! The 2-step verification is excessively frequent and highly obstructive. Plus, payment system is clunky and slow. I cannot access all features from my phone, but am required to use my phone to process payments. Menu navigation is old school, cumbersome, and feels icky. Oh, and I can hardly edit what my receipts look like. I want my license # to be very prominent but have to add it as a footer. I do not like anything about Vagaro.

Angela S.

3/5

my onboarding was not great. I felt rushed and he was the second person from this company that told me ‘you’re lucky I am patient 🤣🤣🤣😌. does that mean…..what? I am trying to learn and sometimes when engineers are use to something like this software and the consumer isn’t used to it and trying to learn the last thing they wanna hear is that the engineer is patient. You should be your job is to train the user!