Astound Broadband Powered by Wave - Woodland, California

Astound Broadband Powered by Wave: A Comprehensive Overview

Astound Broadband Powered by Wave is a prominent telecommunications company located at 1861 E Gibson Rd Suite C, Woodland, CA 95776. The company can be easily reached via phone at 69283123 or by visiting their official website at astound.com.

Specialties and Services Offered

• Internet service provider
• Cable company
• Telecommunications service provider

With a focus on delivering top-notch services, Astound Broadband Powered by Wave has established itself as a reliable provider in the telecommunications industry. The company prides itself on offering high-speed internet and efficient cable services to cater to the varying needs of its diverse clientele.

Accessibility and Customer Feedback

Astound Broadband Powered by Wave ensures that its facilities are accessible to all. The company features a wheelchair accessible entrance and a wheelchair accessible parking lot, making it easy for individuals with mobility issues to access their services.

One of the key indicators of a successful business is the satisfaction of its customers. Astound Broadband Powered by Wave has received 188 reviews on Google My Business, reflecting the range of opinions and experiences of those who have used their services. The company maintains an average opinion rating of 3.1/5, showcasing a mix of both positive and negative feedback. However, it is essential to note that customer experiences can vary and it is always best to conduct your own research and read reviews to determine if this company is the right fit for your needs.

A Testimonial

One particularly glowing testimonial for the company comes from a customer who praised the excellent customer service provided by Ruben. The customer expressed their satisfaction with Ruben's professionalism, friendliness, and genuine care for their needs. This positive feedback highlights the exceptional service some customers have experienced with Astound Broadband Powered by Wave.

Final Recommendation

For individuals seeking a reliable telecommunications company, Astound Broadband Powered by Wave offers a range of services and a strong presence in the Woodland area. While customer reviews reflect a mix of opinions, this can provide valuable insights for potential customers deliberating on their choice of service provider. The company's commitment to accessibility and the dedication of its staff, as exemplified by testimonials like Ruben's, make Astound Broadband Powered by Wave a noteworthy contender in the industry.

We highly recommend visiting their official website astound.com to learn more about their services and to get in touch with their team for personalized assistance. Don't hesitate to reach out and explore the possibilities that Astound Broadband Powered by Wave has to offer.

👍 Reviews of Astound Broadband Powered by Wave

Leslie F.

5/5

What can I say … RUBEN!!! Is Excellent!!! His customer service, his demeanor, so friendly and respectful and a genuine man. I don’t want anyone else helping us with our service but Ruben!! This man deserves every recognition possible and a raise! He loves what he does. I felt like I was talking to a relative! Ruben muchas gracias y bendiciones !

Allison

5/5

Ruben was great setting us up in our new house today. We moved into a new town that didn’t take our previous internet provider. I went on the Nextdoor app to ask who has the best internet service in town. I got a lot of responses and 99.9% said Astound was the best.

Gary R.

5/5

What a wonderful service technician not only did he upgrade all of our stuff. He was super friendly to my family, my home and my pets.

Dylan S.

3/5

Used coupon code for frere instillation. Got a bill after install that didn't reflect that discount, even though i had the e-mail summary bill showing the code and the discount. Spent 15+ minutes with billing over the error. They didn't know about the code and kept saying it didn't shown up on their end. They finally did a "curtesy" removal of the install charge. All billing personnel should have a list of ALL coupon codes given out by the marketing department.

Eric E.

1/5

What used to be an amazing service provider is now an unreliable, deceiving company. Since being acquired by Astound, Wave has gone continuously downhill. Customer service representatives are clueless, they exist merely to upsell you on data plans you don't need. My internet speeds have been throttled for months, I've had many technicians come over just for them to accomplish nothing and gaslight me into thinking nothing is wrong, one technician even told me the wrong speeds. After being explicitly told I wouldn't be charged for another technician by customer service, they charged me anyway, and the issue still wasn't resolved. I was given a bandaid solution of an "upgrade" with a $5 discount, and now my speeds are slower! I've been loyal to Wave for over half a decade but I'm at my wits end with Astound. I'm considering switching to AT&T

Dale P.

5/5

Instalation was great. Computer internet connection and Wifi works faster than AT&T dsl, only problem is internet connection to older smart TV doesn't work.

Terri A.

5/5

Thank for sending a knowledgeable tech. He fixed my wifi, help me connect my new tablet and fix my TV.

Trevor D.

5/5

Was super accommodating and did clean work and wend above and beyond! Was happy with our tech