Fresno City Public Works Department - Fresno, California

Fresno City Public Works Department is a department of the city of Fresno, CA, that is dedicated to providing a variety of services to the community. Their services include, but are not limited to, paving, maintenance of streets, and other public infrastructure. Their main office is located at Address: 2600 Fresno St #4, Fresno, CA 93721. You can reach them by phone at Phone: 96218650 or visit their website at Website: fresno.gov/publicworks for more information.

One of the main specialties of Fresno City Public Works Department is paving. They are responsible for the maintenance and construction of the streets of Fresno, ensuring that they are safe and accessible for all residents. They have a team of experienced professionals who are knowledgeable in the latest paving techniques and technologies, ensuring that the streets are built to last.

In addition to paving, Fresno City Public Works Department also provides other services such as maintenance of storm drains, traffic signals, and streetlights. They are responsible for ensuring that these systems are functioning properly, and are able to respond quickly to any issues that may arise. They also provide permits for street excavations and other construction projects.

The department has received 17 reviews on Google My Business with an average rating of 3.1/5. This shows that the community has had mixed experiences with the department, but overall, it seems that they are able to provide the necessary services for the city of Fresno.

It is important to note that the department is a government agency, and it may have different processes and procedures than a private contractor. However, they have a team of dedicated professionals who are committed to serving the community and providing the best possible services.

Reviews of Fresno City Public Works Department

john whitacre

2/5

I have dealt with this department several times. They don't seem like they are prepared for anything out of the ordinary. Whether it's finding and fixing a water leak, a record snow year, or a washed out road, they don't seem very efficient. 1) They don't have a plan B when it comes to clearing snow from our roads. We had 3 1/2' accumulate in a 30 hour period on our road stranding families from getting home after a long work week. 2) Their water services don't include a means of warning their customers to conserve water when a district tank is not filling due to a pump or fill pipe breakage. Technology is readily available for these types of communications. 3) The Creek Fire increased the risk of erosion and flooding on Auberry road at Alder Springs yet it took them 2 1/2 years to improve the grade & drainage other than 'bandaiding' it. As it turned out, the road was destroyed by January rains in 2023. The road had to be shut down for 3 1/2 weeks to repair something that could have been done previously and at a much lower cost. Locals had to drive an extra 10,000 vertical feet and an extra 40 miles to get to Shaver, The Resort, or Huntington. That's a large loss of revenue for all parties. This department needs to be more proactive if theiy are going to continue to collect our taxes.

Sean Hatcher

1/5

Our street light has been out for almost three (3) weeks and the city has yet to send anyone to fix it. We have called several times and they have said that they will send someone out to look at it, but we are still waiting.
The real problem is this is the street light next to the mailbox for our housing development and now without any light safety is a concern for my neighbors. Many of my neighbors are elderly and would make great targets to mug in a low light situation at night.
I really wish they would take the small amount of time necessary to fix our light. I assume as with most things in our city it will take someone getting hurt, or a vehicle broken into to get them out here. Funny they have plenty of time to drive through the neighborhood and ticket people parked the wrong way, but when we need them...no where to be found.
Thanks Fresno for once again not living up to the "a city where the people get the best everyday" promise that you have on all city vehicles.

J “JV” Vasquez

5/5

Have been extremely impressed by fast response times from Public Works for potholes. Using the FresGo app, potholes in my neighborhood in Roosevelt have been taken care of quickly. Well done Fresno!

Laura Garcia

3/5

When paying bill you shouldn't have to listen to all recordings.Boring. also when you hit english you don't change languages to pay actual. Bill. Needs condensing

Diego Ulloa

3/5

Good food. Small portions. Prices from online are higher when you go on site. But I would come back to this place.

Donnie Lamborn

1/5

No one has called back for any thing see them sitting in trucks and cars not doing anything

Cydonie Brown

5/5

Great customer service. I got what I achieved for, in this office

Jessie Beverly

1/5

Almost rude and was very clear the person that answered the phone was. The lest bit interested in assisting Me