Golden Empire Market - Grass Valley, California

Golden Empire Market: A Comprehensive Overview

For individuals seeking a convenient and reliable shopping experience in Grass Valley, California, Golden Empire Market presents a compelling option. Located at 105 W Empire St, Grass Valley, CA 95945, United States, this establishment operates as a convenience store, market, and supermarket, catering to a diverse range of consumer needs. With a readily accessible phone number – 5302732616 – and a commitment to customer satisfaction, Golden Empire Market aims to be a cornerstone of the local community.

Location and Accessibility

The market’s strategic location at 105 W Empire St places it within a central area of Grass Valley, making it easily accessible to residents and visitors alike. A wheelchair-accessible car park and wheelchair-accessible entrance demonstrate a dedication to inclusivity and ensuring that all patrons can enjoy a comfortable shopping experience. The design of the parking lot, specifically the distinctive white stripes, while appreciated by many, has been suggested for improvement – a detail reflecting a desire for continuous enhancement. The ‘quick visit’ concept is reinforced by its layout, allowing shoppers to efficiently fulfill their needs.

Services and Amenities

Golden Empire Market offers a variety of services designed to streamline the shopping process. Delivery services are available, and importantly, same-day delivery options cater to customers seeking immediate access to their purchases. Payment methods are diverse, encompassing credit cards, debit cards, and NFC mobile payments, ensuring convenience for all customers. Notably, the market accepts SNAP/EBT, broadening its reach and serving a wider segment of the community. These features, coupled with the availability of hot foods, create a comprehensive shopping environment.

Customer Feedback and Reputation

The company maintains an active presence on Google My Business, boasting 105 reviews. The average opinion is 3.9/5, indicating a generally positive reception. While some customers have noted occasional grumpiness amongst the counter staff, the overwhelming sentiment highlights the market’s strengths. Many express gratitude for the owner’s positive outlook and believe in the future of the establishment. The recent renovation is also lauded, with customers commenting on its improved layout and enhanced offerings.

Specialties and Product Range

Golden Empire Market’s core offerings fall under the categories of a convenience store, market, and supermarket. This broad categorization suggests a diverse inventory encompassing everyday essentials, snacks, beverages, and potentially fresh produce and other supermarket items. The popularity of the chicken tenders, frequently mentioned in customer feedback, underscores a commitment to providing satisfying food options. The well-stocked nature of the shop further reinforces its ability to meet a wide range of customer requirements. The store’s ability to provide hot foods is a key differentiator.

Additional Points of Interest

• Delivery Services: Provides convenient access to purchases.
• Same-Day Delivery: Offers immediate access to goods.
• Accessibility: Wheelchair-accessible car park and entrance.
• Payment Options: Accepts credit cards, debit cards, NFC mobile payments, SNAP/EBT.
• Hot Foods: Offers freshly prepared hot food options.

The market’s success seems to stem from a combination of convenience, accessibility, and a focus on customer service. The drive-up and in-and-out parking system, while appreciated, could benefit from improved signage – a suggestion reflecting a commitment to continuous improvement. The historical plaque, proposing a brief overview of “Empire Market,” would serve to enrich the shopping experience and connect customers with the market’s heritage. The owner’s visible positivity and investment in the future are frequently cited as positive factors contributing to the market’s appeal.

👍 Reviews of Golden Empire Market

Jeff M.

5/5

The service is excellent ! I do enjoy the New setup ,plus great hot Foods! The drive up ,in&out short-term parking is Always Great. Remember Drivers politeness of this awesome drive-up-out. Lets all show patience .the only recommended thing is distinctive white stripes in the parking lot ! And a simple plaque of the brief of history of the "Empire Market" ! Overall I'm so truly grateful and Happy to see the Owner has a positive views of the future . Great job ! Thank yu !

Sandy K.

4/5

Well stocked shop. Chicken tenders are great. People behind the counter are a bit grumpy

Dawn G.

1/5

The new walk in beer cooler actually works. Yay to cold beer from this market, long time coming! Signs ordering me to close the door behind me was insulting. The staff clearly doesn't want to be there, not welcoming or hospitable whatsoever. What happened to thank you?
Cell phones did. After they had my money cashiers face went right into his phone
The angry music playing loudly was off putting.
Local neighborhood market gone down the toilet..very sad. My last patronage if this establishment.

Trey M.

1/5

I was visiting my grandma I haven’t seen in awhile and figured I’d stop by this store to get a few drinks. Within 30 seconds of me browsing the drinks to decide what I wanted, a tall, white curly haired, mid 20 looking guy who was working the register yelled at me saying “come here now!” He then said he was watching the cameras and seen me steal with his own eyes and told me to empty my pockets in front of everyone in the store. I explained that I had plenty of money and am not a thief and he just smirked like he didn’t believe me. I (of course) had nothing but my phone in any of my pockets and nothing was stolen from the store. Maybe it was cuz I have tattoos but I felt very disrespected and harassed for zero reason within the first minute of entering the store. This employee should be fired. I will NOT be returning ever again and hope nobody will buy from this store. (especially if you have tattoos or are a minority)

Danell M.

1/5

My child who just graduated, starts college in the Fall and works a full time job at a butcher just got accused of stealing within 30 seconds of walking in! He bought his Jetta, buys his own clothes, pays his own bills and is extremely responsible.
He was visiting his 85yr old grandma for the first time since the virus hit. He didn’t drive 2hrs to steal.

dennis W.

5/5

Came here for the Krispy Krunchy Chicken. Didn’t disappoint me. My first time to stop. Person that waited on me was very friendly. Store looks dated. Heavy on liquors. Typically small convenient market.

Maxwell B.

3/5

They have plenty of flavors of pudding to choose from. Everyone loves pudding, except for those who do not. Those ones prefer topsoil. Yum yum!

Austyn T.

1/5

Went there one day and the person up front was pretty rude and basically threw my change at me. I used to like going here but if you wanted to be treated with respect go somewhere else.