Image One Camera and Video - Riverside, California

Alexander C.

I emailed them asking about trading in some gear that is more valuable than what I am interested in trading in for. Think of it as a down grade. I have 3 lenses and two cameras, probably valued in the $7k to $8k range altogether and I’m looking to get a camera that’s about $2,400… so I email and ask that question. They don’t even bother to reply. Poor customer service to begin with. So I figured I should call, maybe it went to spam. So I call and I ask about it and they basically say that if I gave them $10,000 worth of gear I’d get nothing back. I dunno what kind of business model this is but it was very confusing.

Mikey

a good store and the staff is knowledgeable but i get my film scanned here. its pretty expensive and they take forever to get it back to you

Jose L.

I’ve bought film from here. Price wise seemed reasonable. Don’t know where else to buy film from besides online but even online is hit or miss. In regards to getting photos developed? Was I in shock when I had to fork over over $100 for just 3 film. That’s with print, digital and CD copy. That felt way over priced for me. I should have gone down the street to the pharmacy to develop photos there. The quality was good but not sure $100 good. Maybe there’s a mark up since they have to sub out the photo development.

I have also previously dropped off a camera to get a quote on repairs. The diagnostic itself was $65 (given this experience was closer to 6 years ago in the old location).

Ricardo B.

What a joke of a store! You act like I don’t know what my stuff is actually worth. This store is a scam. My buddy got really upset when I said that. Don’t waste your time bringing in your stuff to see what the trade value is.

Eduardo M.

John was the person that help me pick my camera I wanted to upgrade from a outdated canon his service was unlike anything I’ve experienced I never been so sure and satisfied I can tell he loves what he does! I recommend this shop especially if you have any doubts or question on what you’re looking for. Thank you John I am very happy and I appreciate you! 🤘🏽

Melanie R.

I have been going here for 3 years . The best canvas and picture quality . John is amazing always taking his time assisting . I go atleast 4 times a year just to print pictures . Totally recommend it . The quality is A1

JoAnn H.

Very helpful staff. My husband bought a camera lens for an excellent price.

Kevin T.

Amazing store with amazing and knowledgable employees. Elijah was a huge help and provided outstanding service. He sold me on coming here to the store for all my photography needs.