My BFF Social Media - Pittsburgh, Pennsylvania

Introduction

Welcome to our comprehensive guide on My BFF Social Media, a leading digital marketing agency located at 6245 Living Place #200, Pittsburgh, PA 15206. With a strong focus on social media, marketing, and advertising services, My BFF Social Media has established itself as a go-to partner for businesses looking to enhance their online presence and reach new audiences. Let's delve into the details of this innovative agency.

Main Services

• Social Media Management: My BFF Social Media specializes in creating, curating, and sharing content on behalf of clients across various social media platforms. They help businesses build a strong online identity and engage with their audience effectively.
• Marketing Strategy: The agency develops tailored marketing strategies to help businesses achieve their goals. They provide comprehensive solutions, from market research to campaign execution and analysis.
• Advertising: My BFF Social Media offers pay-per-click (PPC) advertising services, including Google Ads and social media ads. They help clients reach their target audience, drive traffic, and boost conversions.
• Public Relations: The agency manages public relations for businesses, ensuring they maintain a positive image and effective communication with their stakeholders. This includes media outreach, crisis management, and event planning.
• Giving Back: My BFF Social Media is committed to giving back to the community. They offer pro bono services to non-profit organizations and participate in community events and initiatives.

Location and Access

The agency is situated at 6245 Living Place #200, Pittsburgh, PA 15206, in the vibrant South Side neighborhood. This convenient location is easily accessible via public transportation, with the South Side Works City Charter School bus stop just a short walk away. There is also ample parking available in the surrounding area, including a wheelchair-accessible parking lot.

Featured Characteristics

• Modern Facilities: My BFF Social Media operates from a contemporary office space that fosters creativity and collaboration. The office is equipped with state-of-the-art technology to ensure clients receive the best possible service.
• LGBTQ+ Friendly: The agency is proud to be an LGBTQ+ friendly business. They actively promote inclusivity and diversity in the workplace and support the LGBTQ+ community through their services and advocacy.
• Online Appointments: For the convenience of their clients, My BFF Social Media offers online appointment services. This allows clients to meet with the team remotely, saving time and eliminating the need for travel.
• Onsite Services: In addition to their online services, the agency also offers onsite services. They can visit clients at their premises to understand their business better and provide tailored solutions.

Practical Information

• Phone Number: You can reach My BFF Social Media by phone at 24773349.
• Website: The agency's website, mybffsocial.com, provides detailed information about their services and how they can help businesses grow.
• Email: For general inquiries, you can contact the agency at [email protected].
• Business Hours: My BFF Social Media is open for business Monday to Friday, from 9:00 AM to 5:00 PM. They can also accommodate appointments outside of these hours upon request.

Positive Aspects from Reviews

My BFF Social Media has an impressive average rating of 4.5/5 from 8 reviews on Google My Business. Here are some of the positive aspects highlighted by their clients:

• Expertise: Many clients praise the agency's deep understanding of digital marketing and their ability to provide effective solutions tailored to their business needs.
• Communication: My BFF Social Media is commended for their excellent communication skills. They keep their clients informed throughout the process and are always available to answer questions or address concerns.
• Results-Driven: The agency's commitment to delivering results is evident in the testimonials. Clients report seeing a significant increase in their online presence and revenue as a result of My BFF Social Media's services.
• Personal Touch: Despite their professionalism, the team at My BFF Social Media is praised for their personal touch. They take the time to understand each client's business and goals, creating a strong, personalized bond.

My BFF Social Media is more than just a digital marketing agency. It is a partner that businesses can trust to help them navigate the complex world of online marketing. With their comprehensive range of services, commitment to client satisfaction, and dedication to giving back to the community, My BFF Social Media is a valuable asset to the Pittsburgh business landscape.

👍 Reviews of My BFF Social Media

Janice H.

5/5

I have known and worked with Matt Gentile, CEO/Owner of MyBFF over the last 11 years. I hired Matt at C21 to manage our Public Relations and he knew then the power and influence that Social Media would have as a media powerhouse. Under his leadership, we launched "Game of Thrones" and other pop culture viral campaigns, and even tried our hands at video games. Yes, one could build a gold roofed real estate office and fill the town with gold jacket real estate agents. My BFF jumped in to help at Freedom Mortgage to generate Social Media content and grow our followers a few years ago and now is instrumental in helping us manage our online reputation. Thank you, Matt and Colton!

David S.

5/5

I have known Matt Gentile for over 10 years and have worked with MyBFF Social for over three years. The thing that I most appreciate about MyBFF is their ability to respond to my needs in a professional and timely manner. They always give me honest, valuable input and have provided above the line services in the digital advertising space. I would recommend Matt and MyBFF Social to anyone looking for social media and digital advertising services.

Bev T.

5/5

Matt leads his team to deliver exemplary service and expertise in a dynamic and changing world. He stays on top of trends and opportunities and proactively offers counsel and advice that positions my BFF as an integrated business partner. My BFF is diligent and committed to the same goals we're striving for - their service is stellar. They make a difference!

Rick E.

5/5

I had known of the founder of My BFF Social Media, Matt Gentile, through his previous work with some large, very well-known brands. My needs were for highly targeted content marketing to a very select industry using several different medias simultaneously. What I have found is the consistent monthly campaign managed by the My BFF Social Media team delivers a response rate that exceeds the industry average by 265%. Best of all, I am able to measure the response and even see a very tangible ROI.

Ben H.

5/5

Matt and the MyBFF team has done a great job of increasing our social media presence and helping up generate new business. Highly recommended!

Tina L.

5/5

We have been working with My BFF Social for about a year now. As a small business, it was always difficult to find the time to keep our social media accounts (Facetime, Instagram, LinkedIn, etc.) up to date and engaging. Now we don't have to worry about it anymore because BFF Social does everything for us. We've never looked better online!

Shaun G.

1/5

***Buyer Beware*** Tough folks to work with. After 8 months of effort trying to get things up and running it was time to move on to someone new. I get the feeling they are under staffed as it takes a long time to get anything completed. They would not stand behind the work they started for me and did not complete. landing pages created did not work, wasted many dollars on social media ads before I realized the landing pages were not functional. Initially I was told they would create a drip email/text campaign, after months of waiting and spending money on other products with them, I was told they could not do it. I was told that leads from my social media advertising were supposed to funnel through to my Liondesk account so the prospect could be put onto a drip email/text campaign. After multiple requests, they were not willing to rectify the issue. After multiple requests, they were not willing to provide simple billing breakdowns of what is being billed per month above and beyond the agreed to monthly charges. They insisted on billing for items that have not been properly completed or that are not functional. What I thought were relatively simple tasks to complete turned into complete nightmares. They provide very generic advertising content even when detailed instructions are given with regards to who is being targeted and the niche that is being worked. Constantly had to repeat and spend valuable time on Zoom calls to describe what had been previously discussed at length. If you are looking for a company to setup generic ads these folks will be great. If you are looking for something effective or functional you may be better off trying someone else. They were unwilling to respond to detailed questions about billing or correct any of the items that I needed them to correct on the products for which I was being billed.

Mark J.

5/5

Professional, responsive, innovative, on time, and on budget.

Janice H.

5/5

I have known and worked with Matt Gentile, CEO/Owner of MyBFF over the last 11 years. I hired Matt at C21 to manage our Public Relations and he knew then the power and influence that Social Media would have as a media powerhouse. Under his leadership, we launched "Game of Thrones" and other pop culture viral campaigns, and even tried our hands at video games. Yes, one could build a gold roofed real estate office and fill the town with gold jacket real estate agents. My BFF jumped in to help at Freedom Mortgage to generate Social Media content and grow our followers a few years ago and now is instrumental in helping us manage our online reputation. Thank you, Matt and Colton!

Mark J.

5/5

Professional, responsive, innovative, on time, and on budget. Matt and his team go above and beyond and look for that extra lever that creates momentum and success.

David S.

5/5

I have known Matt Gentile for over 10 years and have worked with MyBFF Social for over three years. The thing that I most appreciate about MyBFF is their ability to respond to my needs in a professional and timely manner. They always give me honest, valuable input and have provided above the line services in the digital advertising space. I would recommend Matt and MyBFF Social to anyone looking for social media and digital advertising services.

Bev T.

5/5

Matt leads his team to deliver exemplary service and expertise in a dynamic and changing world. He stays on top of trends and opportunities and proactively offers counsel and advice that positions my BFF as an integrated business partner. My BFF is diligent and committed to the same goals we're striving for - their service is stellar. They make a difference!

Rick E.

5/5

I had known of the founder of My BFF Social Media, Matt Gentile, through his previous work with some large, very well-known brands. My needs were for highly targeted content marketing to a very select industry using several different medias simultaneously. What I have found is the consistent monthly campaign managed by the My BFF Social Media team delivers a response rate that exceeds the industry average by 265%. Best of all, I am able to measure the response and even see a very tangible ROI.