ZeroBounce - Santa Barbara, California

veera

I've used ZeroBounce and initially ran into some billing issues, but I was blown away by how quickly and efficiently Brian Minick resolved the problem. He fixed the issue in a heartbeat and made sure I was fully satisfied as a customer. Based on this excellent level of customer service and dedication, I would highly recommend ZeroBounce. Thank you, Brian, for your prompt and professional help!

Valerie R.

Update: They've reached out to email the file and that worked! Hoping they come up with another way of downloading files separately - may be a good option. Even having the ability for customer service team members to send the file in chat (I could send attachments so perhaps they could?) would be great. I appreciate that they expedited the help and realize they have no control over my security levels, so raising from 1 star to 4. It still ended up delaying my campaign.
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Terrible first experience. Spent $160 on credits, downloaded the file and it's not extracting. They won't send the file unzipped, they told me to download a program to see if it errors, which is not possible due to working for a secure company. This is delaying my email campaign. Not a great experience at all.

Arbor C.

I've used this service to validate emails. Not long after, I noticed goggle search results started showing many zerobounce results when i googled some urls from contacts I had submitted for verification. It seems fairly obvious they used the submitted data file to improve their own products. That's a VAST violation of data trust.

Now they've just started offering a service where you can enter a name and they will tell you the person's email. Gee, I wonder where they got all that email info from?!?!

Shady and I am done using this service.

David H.

ZeroBounce is the most secure, most affordable, most accurate email validation service on the web. I met with the stellar team from ZeroBounce because I wanted to be assured my email list was going to be kept private and secure. It went perfectly and I have been continuously impressed with everything this innovative company is doing in the space. Pricing is incredibly reasonable and quality exceeds all expectations. Keep up the amazing work!

Doggirl 1.

Austin with Zerobounce is terrific. I had an issue with the way my data uploaded for a huge list. It didn't validate correctly. I called into ZB and got Austin on the phone. He immediately credited my account when I explained the situation. During these times, every ounce of extra effort is so appreciated. Thank you, Austin! They're lucky to have you.

P.S. The only reason I'm not giving 5 stars has nothing to do with Austin. The first person I had on chat was rude and very unhelpful.

Tia L.

UPDATE: The team at ZeroBounce reached out to explain my previous issue and provided insight and background information about it. They are very responsive and helpful; excellent customer service! I am excited to continue using the service.

Lara C.

Great email validation service! It's cheap, accurate, and it appends data no other provider will, like name, gender and location.

Michael N. I.

I never heard of Zero Bounce until $450.00 showed up on my PayPal account this morning. Be careful.